Frequently Asked Questions

1. What currency will be used in WebOrderPharmacy?

All listed prices are in United States Dollars (USD).

2. What is a generic drug?

Generic drugs are copies of brand-name drugs that have exactly the same dosage, intended use, effects, side effects, route of administration, safety and strength as the original drug. In other words, their pharmacological effects are exactly the same as those of their brand-name counterparts.

3. Does a generic medication differ from a brand name drugs?

Usually there is no significant difference. But there might be minor aspects which are different, of course. In order for you to know the difference, we have created the following:

Generic medication same from a brand name 

Active ingredient : Whether a manufacturer makes branded drugs or generic drugs, the standards are the same. The ingredients are the key element of the whole drug. The ingredient in the drug that cures you or makes you feel better, is called the "medicinal" or an active ingredient. While both generic and brand name drugs must have the same amounts of good quality medicinal ingredients, other ingredients might differ between branded and generic drugs.

Effect : As the active ingredient is the same, the effect produced by generic drugs and the branded drugs is identical.

Generic medication differ from a brand name 

Name : Generic medications cannot be manufactured under brand names as it would be a copyright infringement case. That is why generics are usually named after their active ingredients.

Shape : Shape of pills is also copyrighted by brand, thus the shape of generic pills has to be different from that of the original branded medications

Color : Color of pills is also copyrighted, thus the color of generic pills is different from the one of the original brand

Price : Generic medications are considerably cheaper than brand name drugs.

4. Are your pills FDA approved?

Since the medications we offer are produced in India, they have already been approved by the Indian FDA. Our drug manufacturers perform series of tests, both during and after production, to prove that every produced drug meets the requirements for that product.

5. Why do people select Generics drug?

the manufacturers of brand-name drugs invest large amount of money to advertise and persuade you to buy their product;
generic manufacturers spend less on advertising and product development;
generic versions of the same medication create competition, which can drive prices down (Source: US Food and Drug Administration).

6. Where are the pills you offer shipped from?

The pills we offer are produced by Indian manufacturers. To make sure our entire product list is in stock, the orders are sent out directly by our manufacturer. It would usually takes around two weeks for an order to be delivered to your location, up to three weeks in some rare cases.

7. What is the delivery time for standard shipping?

Standard shipping via airmail typically takes 10 to 14 business days for delivery.

8. How to secure my shopping?

We would like to provide Secure Socket Layers certificate (SSL), security your connection to our website cover hold shopping experience.

9. How much will it cost to ship my product?

We are provide Express mail service (7-10 business days) via EMS couriers for $30.00 per order.

10. How to login to your "Order Tacking" system?

When you complete our checkout form, system will assign 1 unique Order ID on the page and sent to your email.

You can anytime login to our system enter the Order ID and your email address.

Anything help please email to : [email protected] or Contact us From

Login URL : Order Tracking

11. How can i check my tracking status?

We are recommend and use :

12. Can i found the tracking status from USPS?

The USPS website only can show the "EMS" status also can found on

13. Why didn`t process my order?

1) You will receive confirmation email, once you placed an order.
2) We will process your order between 1 - 2 office days, after you paid.

14. Why didn`t receive WebOrderPharmacy reply / confirmation email?

Your email service provider may blocked our email also may on your spam folder.